Two words: coffee delivery. Yes, the rumors are true, Heavenly Cup is going to begin a delivery service.
With the store located on the corners of State and Main Streets, the Heavenly Cup delivery service will go into effect beginning Monday, September 17.
“We are very excited about this unique service opportunity, and we hope that by breaking out of our space’s limitations, people will give us a try,” Heavenly Cup manager, Ashley Frisch said.
HC’s delivery process will be like a pizza delivery service.
“The concept as it stands currently is that someone would place a call to us. We would receive it, double check the delivery radius, make it to order, and send our delivery person directly to the customer. The customer will be asked to provide a phone number so the delivery person can reach them,” said Frisch.
Junior English education major, Sammi Birri said, “I haven’t heard of the new service but I would definitely be open to using it.”
HC’s delivery service comes with a small fee but with payment options.
“It is not a free service. For any delivery placed (that meets the $5 minimum purchase) there will be an additional $1 delivery fee. For any orders over $10, the delivery fee is waived.
“Current discounts that we offer such as our Tuesday Treat deals, the free refill policy and our new Otterbein student discount (10 percent off with a valid student-ID) are not applicable to deliveries. Cash will be accepted at the time of delivery, but credit cards will be accepted by pre-paying over the phone,” Frisch said.
Frisch said that delivery is intended for anyone within a .5 mile radius of the coffee shop.
“We would ask that for delivery to a dorm, the customer would come to the delivery person outside of the dorm instead of asking the delivery person to come into the dorm,” Frisch said.
Senior business administration major, Mallory Nadolsky said, “I drink coffee almost every day, but sometimes I don’t wake up early enough to make a coffee run. Having coffee delivery would be awesome, and make a lot of people very happy.”
Don’t expect to place an order for a cup of coffee and have it delivered at the snap of your finger, though. Coffee and pastries take a couple of minutes from start to finish.
“We suggest expecting around 20-30 minutes for delivery. This will depend on the distance, the order itself and how busy we are. This doesn’t mean a drink will be 30 minutes old when it gets to the customer—it just means there was a queue and a long distance to cover. We will do our very best to be as fast as possible,” Frisch said.
Sophomore psychology major, Sabrina Kohls, is quite interested for the new delivery service.
“I find the idea quite intriguing but, I’m not much of a coffee drinker,” Kohls said.
Luckily for Kohls, HC offers much more than coffee.
“Some of our most popular pastries are the pumpkin bars, orange chocolate chip scones, cinnamon coffee cake and our enormous chocolate chip or peanut butter cookies. We also have muffins and bagels available. All of the homemade pastries are made by the local business, European Pastries. Our menu can be found at www.heavenly-cup.com,” Frisch said.
Heavenly Cup is currently open from 7 a.m.- 8 p.m. Monday through Friday, 8 a.m. – 8 p.m. on Saturdays, and closed on Sundays.
Delivery hours will be from 7 a.m. – 10 a.m. Monday through Friday only.
